Insights topic
Technology Strategy
Evaluating technology decisions without a technical background: measuring ROI, reading a proposal, and knowing which problems are worth solving with software at all.
Measure AI ROI by workflow outcomes, not usage
Measure AI ROI against changes in workflow cost, speed, quality and revenue. Usage data shows adoption; it does not show whether the business gained more than it spent.
Enterprise AI adoption now means controlled execution
Enterprise AI adoption is no longer mainly a question of chat access. The operating question is which workflows can be delegated safely, with governed tools, isolated runtimes, human review and audit trails.